FUNBOX is the world’s largest bounce park — an immersive, screen-free experience designed to get kids moving, laughing, and connecting with their families. We operate high-energy, high-volume inflatable parks that prioritize safety, guest experience, and operational excellence.Visit funbox.com to learn more about the company or visit our instagram account instagram.com/funbox.

ABOUT THE ROLE

As an Assistant Manager at FUNBOX, you’ll support all park departments — front desk, park operations, parties, and marketing — while ensuring a safe, clean, and energetic guest experience. This is a leadership development role for high performers ready to take on full accountability during shifts and grow toward general management.

You’ll manage day-to-day execution, resolve operational challenges in real time, and foster a motivated and reliable team culture. As MOD (Manager on Duty), you’ll be entrusted with keyholder responsibilities, staff accountability, and ensuring guests leave with smiles on their faces.

RESPONSIBILITIES

●      Serve as Manager on Duty (MOD) and lead by example on the floor

●      Support daily operations across all departments and zones

●      Coach frontline team members and leads on SOPs and service expectations

●      Handle scheduling issues, breaks, and shift coverage

●      Resolve guest concerns and process refunds or escalations when needed

●      Ensure safety, cleanliness, and operational checklists are completed

●      Communicate shift updates, wins, and feedback to the GM

●      Support party execution, check-in flow, and monitor staffing levels

●      2+ years of keyholder or supervisor experience in retail, events, food service, or entertainment

●      Proven leadership abilities with a track record of accountability and initiative

●      Strong interpersonal and organizational skills

●      Ability to multi-task, de-escalate issues, and think ahead

●      Familiar with POS systems and operational checklists

●      Available to work nights, weekends, and holidays as needed

●      Able to stand for extended periods and lift up to 20 lbs

●      $17–$18.75/hour depending on experience

●      MOD bonuses based on shift performance

●      Leadership development and career path to General Manager

●      Paid training and advancement opportunities

●      A fun, fast-paced team environment focused on impact and guest joy